PerVigil delivers integrated and automated Business Technology Management solutions that give you the insight and control you need to maximize service levels experienced at the business process level. Our expertise and clear project management methodology ensure that your project is completed according to plan, on time and on budget.
You have made significant investments in tools and skills. The foundation that you’ve laid in recent years has positioned you to finally realize the goal of integrated and automated service management. The industry, the technologies, and the tools have all become much more mature.
These factors put you in a position to realize trans formative benefits from incremental investments and achieve very rapid ROI. By integrating your silos of functionality into a comprehensive solution, automated process and information flow will enable you to achieve exceptional IT service levels and staff productivity.
Gartner reports that 80% of issues in production are self-inflicted (1)
Forrester reports that 75% of IT investment is in maintenance and support (2)
PerVigil’s experience will enable you to make significant improvement in both of these areas. Accurate predictive impact analysis will be achieved through well thought-out automated process control and information flow.
If 80% of issues are self-inflicted, a 50% improvement will eliminate 40% of the incidents and service impacting events!
That will have an immediate impact on IT staff productivity and enable you to direct resources to more strategic initiatives instead of fighting fires.
That is the value we provide to our clients based on many years of experience and hundreds of engagements.
Simplify and automate the tactical. Redirect resources to achieve the strategic.
